BBM Rewards South Africa
BillAway Privacy Policy

BILLAWAY Privacy Policy

Updated 10-1-2016

Neighbor Marketing, Inc. (Billaway) recognizes that your privacy is important, and we want to be transparent about the information we collect, how we share and use that information and what controls you have. Billaway is in the business of operating, administering, and providing services to Rewards Programs to help consumers receive value back when they shop. This Privacy Policy applies to all information collected by Billaway, Inc. and any corporate affiliates (collectively, “Billaway”) for current and former consumers in connection with all the products, services, websites and mobile applications we offer on behalf of ourselves or others. Please read this Privacy Policy carefully and contact us if you have any questions or concerns.

What information does Billaway Collect?

Updated 10-1-2016

We may collect the following types of information:

Information you provide

We receive and store the information you enter on Billaway websites or mobile applications or you otherwise provide us in any other way, for example, where we are the service provider. Wherever we provide examples of information in this Privacy Policy, the examples are not intended to be an exhaustive list.

Information about your purchases with Participating Retailers

We receive information about your purchases with participating retailers

Award information

We will maintain records to keep track of the point/cash credit awards you earn.

Location Information

Billaway may collect information about your location when your device is set to provide location information. For example, your device’s GPS signal allows us to present relevant surveys and offers in real-time as you interact with Billaway.

Information from cookies

When you visit a Billaway Website or click on a banner advertisement, we may send one or more cookies to your computer or other device. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Billaway Website features or services may not function properly without cookies.

Log and other information

When you access a Billaway Website, email, advertisement, or other content served by or on behalf of us on other websites or mobile applications, our servers automatically record information that your browser sends whenever you visit a website. These server logs typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or account(s) to us. Other actions, such as interactions with advertisements, may also be included in our server logs. During some visits to our websites we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Billaway may receive information regarding your account with third parties such as bills you owe and/or payments you have made.

Information from other sources

We may receive information about you from various sources.

We may link non-personal information about you with any personal information we have.

How does Billaway use my information?

Updated 10-1-2016

To manage your Account(s)

We use the information we collect to manage your Account(s). For example, we use the information you provide us and the purchase information we collect to track, process, post and fulfill Awards you earn and to provide customer service.

To contact you on behalf of the Rewards Program Sponsor(s) for the Rewards Program(s) you participate in

We may use the contact information we receive from you or third parties to contact you via email, direct mail, telephone or other channels such as text messaging, Facebook and Twitter, in each case provided we are permitted by law to send such communications to you and you have not otherwise opted-out of receiving them. For example, we may, on behalf of or at the request of, the Reward Program Sponsor (the company you pay a bill to) for the Rewards Program(s) you participate in, use your contact information to send you emails about our products or services and/or the product and services of Rewards Program Sponsors, Award Sponsors , Participating Retailers, or others. We may also use your contact information to provide you administrative communications from time to time.

To develop, evaluate, improve and deliver products and services on behalf of the Rewards Program Sponsors(s) for the Rewards Program(s) you participate in

We use the information we collect to develop, evaluate, improve and deliver our product and services, and the products and services of Rewards Program Sponsors, Award Providers, Participating Retailers, or others. For example, if we learn from the information we collect that certain categories of products are highly valuable to Registered Users, we may encourage Award Providers to offer more Awards in those categories which would make the Rewards Program(s) you participate in more valuable to Registered Users.

To deliver personalized advertisements and other information to you on behalf of the Rewards Program Sponsors(s) for the Reward(s) program(s) you participate in

We may use the information we collect to deliver advertisements about our products and services, and/or the products and services of Rewards Program Sponsors, Award Providers, Participating Retailers, or others on our websites, other websites, mobile applications, or in other marketing channels. For example, we may use the purchase information we collect about you because of your participation in one or more Rewards Program(s) to deliver to you, via one or more of those channels, advertisements that we, or the parties whose products or services we are promoting, think may be of interest to you. We also may engage third party advertising networks to deliver these advertisements. These networks use cookies and similar technologies to personalize the advertising content you see and to measure the effectiveness of the advertisements they deliver. These companies are authorized to use the information we provide and they collect when you navigate to a website within the ad network to provide this service to us. Each of the advertising networks we work with is a member of the Network Advertising Initiative. If you prefer not to receive advertisements from the advertising networks we work with as you surf the Internet, you may opt-out by clicking on this opt-out link:

Please allow up to 10 days for the opt-out to take effect. Please also note that in order for the opt-out to work your browser must be set to accept third party cookies. Furthermore, if you use a different computer, change web browsers or delete the opt-out cookie, you will need to perform the opt-out task again.

Fulfill legal and regulatory requirements

We may use the information we collect to comply with federal, state, or other applicable laws and regulations.

Protect the rights or property of Billaway or our Registered Users

We also may use the information we collect to the extent we believe it is necessary or appropriate to enforce or apply our rights under our agreements with Registered Users, and/or to protect the rights, property or safety of Billaway, our Registered Users and others.

How does Billaway share your information?

Updated 10-1-2016

Personal Information

We may share Personal Information with Rewards Program Sponsors. In the future, we may also share information with our corporate affiliates that either are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy with respect to the Personal Information we share with them.

Information we share with Rewards Program Sponsors

We work closely with our Rewards Program Sponsors. If you participate in a Rewards Program, we may provide the Rewards Program Sponsor for that Rewards Program any Personal Information we receive about you including, without limitation, your name, mailing address, email address, phone number, username, password, grocery or drugstore loyalty card numbers, Account activity, including information about the Award offers you activated and redeemed. Rewards Program Sponsors are third party companies independent of Billaway that may use the information we provide them to evaluate, develop, offer and promote their products and services to you and others.

Contests, sweepstakes and surveys

We may promote or offer contests, sweepstakes, similar promotional offers or surveys that may be co-sponsored by Billaway and one or more other companies, or may be sponsored by companies other than Billaway. Some or all of the Personal Information collected through these offers or surveys may be shared with the sponsor(s) or other companies indicated on the entry form, in the governing rules or on the survey, as applicable.

Agents and service providers

We engage other companies and individuals to perform certain services and functions on our behalf. For example, we may engage third parties to send email and postal mail, analyze data, provide marketing services, process applications, provide search results and links (including paid listings and links), and provide customer service. We contractually obligate these service providers to access and use the Personal Information we make available to them only as needed to perform their functions and for no other purposes. Information we share with nonaffiliated third parties as permitted by law: We reserve the right to disclose Personal Information to the extent permitted by applicable law, for example:

Business transfers:

If there is a change of control in Billaway’s business (whether by merger, sale, or otherwise), your Personal Information could be sold as part of that transaction and could be used by the purchaser. We will notify you by email if your Personal Information will become subject to a different privacy policy after the transaction.

Protection of Billaway and others:

We may disclose Personal Information about you to third parties when we believe such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding. We may also disclose Personal Information as we believe appropriate to enforce or apply our rights under our agreements with Registered Users, to protect the rights, property or safety of Billaway, our Registered Users and others, including exchanging information for fraud protection and credit risk reduction.

With your consent:

In addition to the above, we may share Personal Information about you with others to the extent you consent to such sharing.

Nonpersonal Information

We may provide Nonpersonal Information about you to Rewards Program Sponsors, Award Providers, Participating Retailers, or others for marketing, analysis and other purposes. For example, your purchase information may be aggregated with the purchase information of other Registered Users and analyzed to evaluate the effectiveness of certain award offers or advertisements, and the results of that analysis may be shared with Rewards Program Sponsors, Award Providers, Participating Retailers, or others.

Security of Your Personal Information

Updated 10-1-2016

Billaway is committed to earning and keeping your trust. We understand the need for your Personal Information to remain secure and private, and we have implemented security practices and procedures designed to safeguard your information in accordance with this Privacy Policy. Only Billaway employees and service providers who need to use it as part of their jobs are authorized to have access to your Personal Information. Please remember that you also play a valuable part in data security. You should never share your Rewards Program password, if applicable, with anyone. If you feel your password has been compromised, you should change it immediately. After you have finished using our website(s), you should log out of your Account and exit your browser so that no unauthorized persons can use our website under your name or Account.

Online Forums

Updated 10-1-2016

Please note that information you voluntarily include in bulletin boards, chat rooms and other online forums we may offer may be viewed and used by anyone with access to those forums. Billaway is unable to control any use of such information.

Collection of Information from Children

Updated 10-1-2016

None of our products or services is intended for use or purchase by children. Accordingly, Billaway does not knowingly collect, either online or offline, information from children under the age of 13. If you believe that we might have any information from a child under age 13, please contact us.

What Information Can I Access?

Updated 10-1-2016

You may access and update information stored in your Account profile(s) by visiting the applicable Rewards Program website. Please keep your contact and other Account information up-to-date. Doing so helps ensure that your Awards are properly tracked and that we can communicate with you as necessary

What about links to other websites?

Updated 10-1-2016

Through our various online offerings, we may provide links to third-party websites such as the websites of Rewards Program Sponsors, Participating Retailers, and Award Providers. Except for those portions of Rewards Program Sponsor websites that are hosted by us, each of these websites may have separate privacy and different data-collection practices from Billaway, and we are not responsible for the actions or practices of these third parties, nor for the content on these sites. We encourage you to review the privacy policies of their websites. Finally, please remember that when you shop or do any other business with Rewards Program Sponsors, Award Providers, and Participating Retailers, any information you provide to them is subject to their own privacy and data collection practices, for which Billaway is not responsible.

Changes to this Privacy Policy

Updated 10-1-2016

Please note that this Privacy Policy may change from time to time so please review it frequently. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice by means of a notice on the Rewards Program homepages or by email to the email address we have on file in your Account. Each version of this Privacy Policy will be identified at the top of the Privacy Policy by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.